The story behind my work:

My journey began with a curiosity for how systems bring people together—a curiosity that has evolved into a career of solving complex challenges through thoughtful design.

From my earliest experiences fostering online communities to leading enterprise-level transformations, I’ve learned that systems thinking, creativity, and collaboration are at the heart of meaningful solutions.

Each phase of my career has deepened this belief, shaped my approach, and driven my passion for aligning people, systems, and strategy to create clarity and measurable impact.

Childhood Understanding: Ecosystems and Community

As a young LGBTQ+ teen, I found belonging and a safe haven in online spaces like Habbo, where I immersed myself in virtual ecosystems and created spaces for connection. What started as a game became my first introduction to systems thinking, collaboration, and the power of design to shape experiences. These early lessons sparked my curiosity for creating systems that bring people together—a foundation that continues to inspire my work today.

Foundational Phases of Growth

Community

Immersion in digital communities taught me the value of connection, collaboration, and creating environments where people thrive.

Education

Exploring design and front-end development sharpened my ability to turn ideas into tangible, functional solutions—balancing creativity with practical execution.

Professional

Stepping into leadership roles, I learned how to align teams, simplify complex systems, and guide service design strategies that deliver meaningful outcomes for organizations and their users.

Professional Milestones: From Systems Design to Strategic Leadership

Fearless

Sr Service Designer II
At the CDC, contracted through Fearless, I led service design efforts for the Enterprise Data Exchange project—a complex initiative requiring cross-functional alignment. By simplifying workflows, engaging stakeholders, and championing user needs, I helped deliver a solution that drove organizational clarity and impact.
Current Role

Blue Cross NC

Visual Designer — Information Architect — Sr User Experience Design Analyst
At Blue Cross NC, I guided strategic design initiatives that aligned business objectives with user outcomes. From leading service design projects to enabling cross-team collaboration, I helped streamline systems and processes that scaled across the organization.
Jan 2015
Jan 2024

Previous Roles in E-commerce and Design

Product Designer - Freelance Design Consultant - UX Designer - Interactive Designer
Earlier in my career, I gained experience in product design, content strategy, and e-commerce solutions—roles that strengthened my ability to bridge creativity with business needs, turning ideas into results.
Jan
Jun 2022

Strategic Systems Design

Over the years, I’ve discovered that impactful design is about balance—aligning systems, people, and strategy. Whether leading teams, uncovering opportunities, or translating complexity into clear outcomes, my approach blends systems thinking, storytelling, and collaboration to deliver solutions that drive meaningful change.

Looking for a designer who can connect systems, align teams, and deliver meaningful results?

Let’s work together